
WE PROVIDE PROFESSIONAL OPERATION MANAGEMENT SERVICES FOR ENVIRONMENTAL PROTECTION FACILITIES, ALLOWING BUSINESSES TO MAXIMIZE THEIR FOCUS ON CORE BUSINESS ACTIVITIES.
With the operations and management market reaching USD 1,315.7 billion in 2024 and projected to grow to USD 2,284.8 billion by 2032, at a compound annual growth rate (CAGR) of 8.2%, this indicates that the need for operational specialization is becoming increasingly critical for every business. In the Asia-Pacific region generally, and Vietnam specifically, market share has reached 38%, demonstrating a growing trend towards outsourcing to optimize costs and concentrate on core business activities.
Outsourcing operations is not just a solution; it has become an inevitable trend for all businesses amidst global competition.
Outsourcing operations has become a preferred choice, helping businesses to:

Maximize savings on personnel, equipment, and infrastructure costs.

Enhance operational quality through highly experienced experts.

Strengthen market competitiveness.
I. Why should businesses choose NGO’s outsourced operation management services?
- As a provider of environmental solutions, we possess an in-depth understanding of the technology, equipment, and operating principles of systems. This ensures our expertise helps standardize and optimize the operation of water and wastewater treatment facilities for each specific system, following clear procedures.
- Our operations team is centralized and serves multiple projects simultaneously; therefore, personnel costs will always be more competitive than if businesses were to handle it themselves.
- Our operational staff are thoroughly trained, possess expertise in environmental technology, and are well-versed in the operating procedures for water and wastewater treatment systems. This ensures a flexible response to incidents, thereby minimizing operational and other risks for your business.
- As an independent service provider, we can deliver objective and accurate operational reports for wastewater treatment systems, while also advising company management on decision-making.
- We have a thorough understanding of environmental laws and provide maximum support to businesses in complying with legal regulations.
II. For which projects does NGO provide operation management services?
NGO International offers operation and management solutions for a diverse range of facilities, including:
- Water supply and desalination systems (RO, NF, UF…)
- Pure and ultrapure water systems for production (DI, EDI…)
- Centralized wastewater treatment systems in industrial parks and industrial clusters
- Decentralized wastewater treatment systems at factories, hotels, hospitals, and production facilities
III. What types of services does NGO provide?
NGO offers various service levels and packages depending on the needs, scale of the facility, and complexity of the project.
Training and Coaching Services:

Development of curriculum, operational manuals, occupational safety guidelines, and environmental regulations.

Classroom instruction and hands-on practice directly at the client’s treatment system.

Provision of operation handbooks, checklists, and incident handling procedures.

Competency assessment, post-course examination, and internal certification.
Dịch vụ kiểm tra độc lập

Khảo sát, phân tích & Lập báo cáo đánh giá hiệu quả vận hành hệ thống hiện hữu

Đề xuất giải pháp khắc phục các vấn đề hiện trạng hoặc cải tiến
Operation Management Services

Provision of personnel to operate water and wastewater treatment systems.

Inspection, testing, repair, and troubleshooting.

Supply of consumables.

Updating operational reports, early risk warnings.
Dịch vụ bảo dưỡng, bảo trì, sửa chữa

Bảo dưỡng, bảo trì các thiết bị định kỳ

Cân chỉnh thông số tự động, đảm bảo hoạt động ổn định

Giảm thiểu rủi ro lỗi thiết bị – tiết kiệm chi phí vận hành
IV. NGO’s Operations Personnel
The key differentiator in NGO’s operational services is our team of technicians & operating engineers:
- Possess professional certifications in environmental or related engineering fields.
- Undergo regular training to stay updated on equipment, technology, and standards.
- Trained in occupational safety.
- Always ready to provide support for incidents or client requests.
- Strictly adhere to safety and efficiency protocols in operations.
NGO continuously improves and strives, through experience accumulated from each project and technology transfer from reputable global partners, to provide high-quality, reliable, and dedicated services to its clients.
V. Practical Applications and Customer Feedback

REPRESENTATIVE CLIENTS
VI. Frequently Asked Questions
Yes. Regardless of size, outsourcing helps you save on personnel costs, ensures technical expertise, and avoids operational risks. NGO can customize service packages suitable for any system scale.
Outsourcing helps businesses optimize costs, save resources, access a team of highly experienced experts, and minimize operational risks.
NGO’s team of highly skilled technicians and engineers, who are well-trained in the environmental sector and have practical experience with various types of water treatment, wastewater treatment, pure water, and production water supply facilities.
Yes. NGO provides services nationwide, including industrial parks, industrial clusters, factories, or production facilities in remote areas. We have regional coordination teams and operational staff to ensure timely responses.
Yes. NGO offers independent system audit services, performance analysis, assessment of technical issues, and proposes solutions for operational improvements or suitable equipment upgrades to help your system operate more efficiently and cost-effectively.
Businesses interested in professional operation management services, please contact NGO via phone at 024.7300.0890 or email office@8ngo.com for a direct consultation.
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